Bad Service

ABSA in Delmas Mpumalanga does not have a Business Relationship Manager on site. All Business related matters handled by Tshoane Mapheto at the Witbank Branch. I have been struggling to get our Trust Account's email changed for the last 11 months and then I am the bookkeeper for a Complex in town where the online banking was forzen for Fica and it has been weeks and the account is not open yet after we submitted all documents requested and were told it will take 1 day to have the account back online. Up to date we could not even pay July wages. I even reported these incidents on Actiononline but still not sorted. I received reference numbers but no firm feedback. This is worse service ever received from a Bank