Bad service

Good Day

Re *** Absa Linked Investments

I did submit my repurchase form 11/12/2019 for third withdrawal and and two thirds to Momentum. They querried me regarding the bank account for Momentum ,alhough is has been attached and we revert back to them on the 13/12/2019. I am following up on a rgeular basis and everytime I am getting a different answer from funds have been paid over to momentum and I wil receive my portion today.They are waiting for a ROT from Momentum before they can release my funds.Today I got an answer that absa is waiting for a tax directive *^%*&%&%*&%* and they will call me back.No call back as usual.No reply on my email Excuse me a tax directive is taking 48 hrs .So if this has been done,The tax directive could have been submitted on the 17th,Bak on the 19 th and then the pay out could have taken place.

I am really ****ed of with this service I am receiving.Please sort this out as amatter of urgency