Bad serive
On the 10th September I settled my car finance with ABSA vehicle now the problem starts when I need (Paid up letter), i called ABSA last week and i was promised that it will be sent to me after 3 working days of which i have waited for more that. Why ABSA cant it keep it promise.
I have request ABSA to email me to mokonopi***mail.com but nothing.
What a useless bank
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Replies (2)
Absa's replyOfficial
01 Oct 2020, 13:09Dear Fraser, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply01 Oct 2020, 13:09
Official
Dear Fraser, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
's updateReviewer Update
05 Oct 2020, 12:59Dear Basani,
Am still waiting for you response regarding the above mentioned but nothing so far.
Am still waiting for you response regarding the above mentioned but nothing so far.
's update05 Oct 2020, 12:59
Reviewer Update
Dear Basani,
Am still waiting for you response regarding the above mentioned but nothing so far.
Am still waiting for you response regarding the above mentioned but nothing so far.