Bad response From Absa bank

Absa vechile asset fiance

I ve been battling for weeks to get aproblem solved with Absa vechile. I asked for a debt order to go off on the 27th of each month. Asked this when I picked up bike at dealer. For the first month no amount came off. They are now blaming Honda And my self for this as no solution can be made. Today on the 04/07/2018. I get phone call from Absa bloemfontein. At 13:45. I get ****ped on and told its Honda southafrica fault. I belive this is Absa fault. I tried to come to an agreement that ill pay for out standing amount with absa by putting extra in as I must budget. They don't lesson also tried to explain to them I transfer from my Fnb Namibia account to my Fnb southafrican account some days it goes in straight away other days takes 2 1-3 days to clear. They Don't care. My other issue is also I need a cross border letter but can't get one due to account in era's this is not my fault. Absa doesn't under stand that The Namibian police will impound the vechile with out border letter. The amount to get out is expensive. This is the worst performance I ve had out of Absa I Trusted them with my first vechile but after this know with there **** attitude not willing to help shouting at my blood mother as she taking phone calls for me as I'm working out of The country. This will be last time I take a loan from Absa Wish there was some one high up I can talk to but doesn't seem like there is. Feels like Absa passing the buck.