Bad Processes and communication - business banking.

ABSA closed my business account without my authorization. They have done so on the instruction of a non-participating member of my company. Not even on a company letterhead! If this person was in fact a participating member of my business he would have a company letterhead and email which he does not.

Surely if it requires all directors to sign the opening of an account facility it should do the same for the closing of an account facility. I was not notified that this request was made - This was done by my personal contact at business banking. I would expect the minimum of a phone call to query why the account was being closed and if I agreed to it. This is utterly inconvenient - how is my business meant to trade?