GE
Glynn E
1 reviews | Active since Aug 2020
12 Jun 2023, 15:31
Bad Pricing for statements
So today I went to abbsa Clearwater mall and ask if they can print a statement for for the year 2018 and 2019. They advised me the I will pay R960. 00 to get these statements. I think Absa needs to relook at their pricing structure for statements.
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Absa's replyOfficial
12 Jun 2023, 16:54Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply12 Jun 2023, 16:54
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,