Bad Plumbing from Absa

<p>Since the buildings insurance is with the bondholder which is Absa, we reported our faulty geyser with them.</p> <p>They send plumbers who do not fix the problem and they get paid. When we contacted the plumber to say we still have a problem they said to lodge a new claim. It seems plumbers get paid no matter how they perform. When we ask for a plumber for the solar geyser they send a plumber who cannot work on a solar geyser. Their plumberes they use are not qualified it seems. When we complained, we receive no reply from Absa.</p> <p>The service is atrocious and the monthly premium is not cheap.</p> <p>The geyser gave problems in december 2015 and to date it has not been fixed. Our last reference was ********** .</p> <p>Absa does not think it necessary to write and explain the problem. They hope it will go away by itself. Why do they instruct plumbers who are not qualified.?</p> <p>Susan Kritzinger</p> <p> </p>