YS
Yenziwe S

1 reviews | Active since Feb 2017

24 Feb 2017, 10:22

Bad , Pathetic , useless,

<p>I had an Absa credit card worth R5000.00 which I received last year in August 2016 . They were going to take R205.00 per month . I received my statement on my email , on the statement it wrote that I am owing R400 000.00 which I do not know and hace a clue about. I had been receiving call from different Absa consultants about this mopney that I appearently owe . Since than I have been explaing to them that I do not know the money . One advised that I go to the police cause it seemed like my card was *****ed , I went and received an AR number . Since than I have still not been attended too . When I go and call at Absa I still dont get help , instead I receive useless , pathetic , stupid , meaningless and waste of time calls asking about when am I going to settle this money.</p>

0
Replies (1)
Absa
Absa's reply24 Feb 2017, 12:03
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,