BAD - NO service ABSA Forex

This has been the problem for the last few months. You call and you are put on hold for literally hours at a time. Now this month you cannot get hold of them for the past week. This being the end of April. Not even staff at ABSA branches can contact them or solve any issues with Forex ABSA. The service is pathetic and people are starting to wonder if it is not time to change banks as this seems like another Saambou. This is how it starts. Seems ABSA has not got funds or something. Or they dont have staff. This is not acceptable.