jP
john P
1 reviews | Active since Nov 2017
04 Jul 2024, 07:29
Bad news
Time for change. Even they advertised it. Should have taken the hint long time ago.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
04 Jul 2024, 09:34Dear John Papadellis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply04 Jul 2024, 09:34
Official
Dear John Papadellis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
08 Jul 2024, 12:27Dear John Papadellis
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Thank you for providing our office with your account details.
Kindly provide our office with a brief explanation of your complaint by close of business 08 July 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Thank you for providing our office with your account details.
Kindly provide our office with a brief explanation of your complaint by close of business 08 July 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply08 Jul 2024, 12:27
Official
Dear John Papadellis
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Thank you for providing our office with your account details.
Kindly provide our office with a brief explanation of your complaint by close of business 08 July 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Thank you for providing our office with your account details.
Kindly provide our office with a brief explanation of your complaint by close of business 08 July 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL