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Absa's replyOfficial
15 Oct 2024, 10:18Dear Shenna Pillay Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply15 Oct 2024, 10:18
Official
Dear Shenna Pillay Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
16 Oct 2024, 16:09 Dear Shenna Pillay
We refer to your complaint posted on Hellopeter as well as your email below.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Our office tried calling you but was unable to reach you.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 16 October 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter as well as your email below.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Our office tried calling you but was unable to reach you.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 16 October 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa's reply16 Oct 2024, 16:09
Official
Dear Shenna Pillay
We refer to your complaint posted on Hellopeter as well as your email below.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Our office tried calling you but was unable to reach you.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 16 October 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter as well as your email below.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Our office tried calling you but was unable to reach you.
Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 16 October 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***