EWVN
Elinza Westermann Van Niekerk

1 reviews | Active since Aug 2019

07 Dec 2019, 07:07

Bad loyel castemer survice

Very bad survice for castemors that are years with them with no trabble. My husband is now 30years with ABSA 25 years at the same employer that bank his salary strickly the 15th of every month in his account. Know that we want a overdraft on his account they decline it. Sorry ABSA but we are done with you. You take our money for bank cost but when we need you guys you do not want to help. We really are not impress.

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Replies (1)
Absa
Absa's reply10 Dec 2019, 09:40
Official
Dear Elinza

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management