1 reviews | Active since Feb 2016
BAD is not the word! I HATE ABSA!!!
I have had my account with ABSA for about 14 years now. Never did I have a problem with them, but enough is now enough! A few months ago, I did not have funds available in one of my accounts. Conveniently my internet banking was blocked, but I have never been informed that should funds not be available,I will no longer be able to log in.I phoned customer care on ***and it was opened for 10 days.Within the 10days my salary was paid in and everything was fine. Earlier this month,it was blocked once again,with no prior warning.When I called,I could not be helped and I had to go into a branch which I did.I managed to 'come right',only to try and go into internet banking after I got home,with NO LUCK!!Today when I called customer care once again,all I got out of them,was sorry we can't help you.In 2 days time it will be payday but 'NO',that's not good enough.After having more than R2 500 000.00 in the bank over the last 2 years,I cannot even get the power of having 2 hours MAX internet service.When asked to be put through to a supervisor,I had to hold on for more than 40 MINUTES!Guess what?NO LUCK!Awesome service I must say!Well,I'm closing the account and going with Capitec!<br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
