Bad is an understatement for service received

I was at Absa at Lakeside Mall about a week back and it was the worst banking experience I have ever encountered.

The consultants are extremely laid back and do not care about the clients at all. They walk around, move from cubicle to cubicle and have lengthy personal calls.

I waited 2 hours that Friday morning just to get my work done!!! That was pathetic. Today will now be my last attempt as I am closing the last account I have with Absa.

Thanks for nothing and hopefully customer service will be implemented...