HP
Hanneley P
1 reviews | Active since Feb 2011
19 Nov 2015, 11:39
BAD / INCORRECT SERVICE
I received a settlement letter and paid the settlement afterwards my debt review also paid and extra R280 which Absa refunded. Now they refuse to close my account because it shows I am in arrears. I spoke to them last week and was assured my papers and paid up letter will be sent to the nearest branch. ***/02470. Please resolve this because this people is not knowing what they are doing and lying to the clients.
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Absa's replyOfficial
19 Nov 2015, 14:05Hello hanneley,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Nov 2015, 14:05
Official
Hello hanneley,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,