G
Goodness

1 reviews | Active since Jun 2022

20 Dec 2024, 02:46

Bad homeloans security service

For 3 months I have been nagging them to approve the move to a new insurance house ceded to my home loan. I've called numerous times they sent me to the branch branch failed to assist me. I sent emails and now again 1 life debited my account again. I am so frustrated, I feel trapped. Now I need to open a new bank account to free myself from this entrapment.

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Replies (1)
Absa
Absa's reply20 Dec 2024, 06:46
Official
Dear Goodness Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw