1 reviews | Active since Mar 2015
Bad foreigner treatment
05/03/15 was a date that i felt the other side of foreign treatment. was called from school that my child is sick i need to come urgently. picked up my kid straight to Health works(carsworld midrand) without an appointment and was told that we can serve you with an additional R270 since i did not book. rushed to the ATM for some cashwithdrawal only to find out that i couldnt make any transcation needed to go to branch. rushed into the bank just before close with my sick child and straight into Charmel who advised me that there was a problem with my card and she has reseted my pin while my child was vommiting all over the floor awaitin. had to come back just after only to find closed doors with pple inside but was denied entry by another Absa staff. came back the following morning to the same lady,she entered my acc number only to tell me that my acc was frozen becoz of my permit. to me the pin story from previous day was to let me go away. WHY does absa have so much SMSes for their promos and adverts but when they want to freeze some1's acc they just do it without notice. above all i had notified them proof of application before.this is a foregn treatment not a client's.VERY BAD!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
