1 reviews | Active since Jul 2016

15 Nov 2016, 10:47

Bad experience with ABSA Internet Banking Consultant

<p>My name is Robert Mkwa**** (ID: ********** 437890) and I’m an ABSA Platinum Banker (Bank Account: ********** 706) and I’ve made a payment of the bank account of my wife, and apparently the bank account is closed. I need someone to assist me and I was holding for 35 minutes and consultant transfering me to wrong departments. I'm so disappointed and not happy with ABSA right now, the ABSA Internet Banking Consultant are *********** :(</p>

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Replies (1)
Absa
Absa's reply15 Nov 2016, 12:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd