1 reviews | Active since Feb 2013
Bad Experience with ABSA estate late department
<p>We have been communicating with Absa Estates Department in Bloemfontein since November 2016 regarding my dad's estates. We have submitted all the required documents and ABSA advised of the deposit of funds . ABSA does not respond or even indicate if there are any outstanding requirements to be met. The person handling the estate hardly responds to our emails. We are caught between a rock and a hard place as my family want this finalised but ABSA will not release the money and will not tell us why.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your dad's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your dad's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
East Late: Mr SS Nhlapo
ID: 500 ********** 081
East Late: Mr SS Nhlapo
ID: 500 ********** 081
Kindly use the private reply so i can see the numbers
Kindly use the private reply so i can see the numbers
How can you be asking for the ID number if I included the ref. number????
How can you be asking for the ID number if I included the ref. number????
Because the ref number is not compatable to our system for logging a case
Because the ref number is not compatable to our system for logging a case
I have sent the ID number
I have sent the ID number
Thank you
Thank you