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phindiwe S
1 reviews | Active since Sept 2018
25 Mar 2020, 17:43
Bad experience ever
I'm so disappointed the president addressed the issue of lock down and informed everyone that banks won't debit on our account and absa debited on my account . After this lock down I urge everone not to use this bank ever again. ABSA IS NOT TAKING SERIOUS STEPH TO PROTECT THEIR CUSTOMERS, I CALLED NO ONE TOOK MY CALLS IMAGINE. I THINK ALL ABSA ACCOUNT HOLDERS SHOULD MOVE THEIR ACCOUNT AFTER THE LOCK DOWN TO ANOTHER BANK WHO SUPPORT LOYAL CLIENTS. And everyone is aware of whtsap happening in the world.
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Replies (1)Absa's replyOfficial
26 Mar 2020, 07:16Dear Phindiwe
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
May i ask that you also tell us for which product did we debit you for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
May i ask that you also tell us for which product did we debit you for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply26 Mar 2020, 07:16
Official
Dear Phindiwe
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
May i ask that you also tell us for which product did we debit you for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
May i ask that you also tell us for which product did we debit you for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
