CM
COLLIN M
1 reviews | Active since Oct 2021
27 Apr 2024, 12:09
Bad experience
I opened a MegaU account for my son,I was told I have to fetch it at Dobsonville branch.No problem with that ,I went there last week Saturday it was close ,I thought to myself let me try again next Saturday to my shock it was close again today .Then on the door there's a note that states they are only opened 1st Saturday of the month and last Saturday of the the month. Is not today the last Saturday of the month?
I MEAN REALLY CAN SOMEONE MOVE MY SON'S CARD TO WESTGATE MALL PLS!!!!
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Absa's replyOfficial
29 Apr 2024, 11:21Dear Collin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply29 Apr 2024, 11:21
Official
Dear Collin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care