FG
Fuzlin G

1 reviews | Active since Oct 2017

13 Oct 2017, 18:12

BAD DISGUSTING SERVICE NEW CLIENT

Good Day,

I am extremely disgusted in the service that I have been receiving from ABSA. I had received a call congratulating me on an approval of credit card and ever since everything has been a mess. I had to wait a month to get everything finalised because nobody bothered contacting me after the sale was successful and finally after receiving the card, has the card now been placed on hold due to a ********** case. I logged the complaint 5 hours ago and nobody from ABSA has contacted me as yet. I was told there is a backlog. How this is my problem disgusts me even more!!!!

I need this case escalated and someone to call me before I publish this stinking service you offer new clients to social media.

0
Replies (1)
Absa
Absa's reply16 Oct 2017, 15:54
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,