BAD CUSTOMER SERVICE WITH NO KNOWLEDGE OF THE PRODUCTS BEING SOLD

I'm in the market for a legal policy. I went onto the Net to check out what Absa has on offer. I contact ***for assistance and the call landed to ABSA LAW FOR YOU. I was assisted by Phumla who gave me information on the 3 policies which are not similar to those advertised by ABSA online. I'm the interested in the Premium policy that costs R189.00 a month as advertised by Absa online and LAW FOR YOU is offering this policy at R205.00 a month. Why are you offering two policies of the same at a different premium? When i asked Phumla about this she referred me to call Absa on the same number i contacted. It seems like people do not understand what's been advertised by the Absa as an underwriter and vice versa.

Can someone contact me for a contract on the R189.00 policy that Absa has on offer in their online site.