1 reviews | Active since Dec 2016

01 Mar 2017, 12:29

Bad Customer Service, Such an inconvenience

<p>So i app**** for their credit card on the 13th Feb 2017. I received the card on the 20th. i sent the documentation with the courier who delivered the card. I have been waiting since. They are not activating it.</p> <p> </p> <p>I don't know if i should just give up and apply somewhere else.</p> <p> </p> <p>Kind Regards</p> <p>Sad Customer</p>

0
Replies (2)
Absa
Absa's reply02 Mar 2017, 11:39
Official

Hi there

Thank you for the posting.

We will investigate the matter urgently and provide feedback accordingly.

Kind regards

The Virgin Money Team

's update03 Mar 2017, 18:58
Reviewer Update

I am now sorted thanks a million for resolving my issue. Im happy now.