rN
riaan N
1 reviews | Active since Jan 2014
03 May 2022, 15:37
bad customer service. moving to FNB
waited 2h30m just for a new card and they didn't even notify me that my card expired moving to FNB
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Absa's replyOfficial
04 May 2022, 09:24Dear Riaan van Niekerk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw
Absa's reply04 May 2022, 09:24
Official
Dear Riaan van Niekerk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw