Bad customer service from Phaphu (refuse to give surname) at ABSA Homeloan collections 011 ***

<p>Every day I receive at least three calls from this number, and nobody speaks to me. At last there was a voice this morning - Ian Meintjies. I asked Mr. Meintjies to drop me an email, which I did not receive. I want to close this matter so I called the number. Mr. Meintjies is not available, Phaphu (without surname) can not take a message, his advice is to wait for the email. Should Phaphu realy work in a call center? Should Phaphy realy work with customers?</p> <p>Please Mr. Ian Meintjies - call me again.</p> <p> </p>