MM
Martin M
1 reviews | Active since Jun 2021
27 Jul 2022, 11:59
Bad customer service from Absa
Absa service is absolutely unacceptable. 5 times I phoned them to put me through to the right department because I want to settle my my overdraft and everytime I get told to phone a different number. So sick of this bad service. I'm leaving this bank soon. They have really bad customer service. I wasted like 50min airtime just on them today.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
27 Jul 2022, 12:48Dear Martin Matthee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw
Absa's reply27 Jul 2022, 12:48
Official
Dear Martin Matthee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw