Rvdw
Rinaldi van der westhuizen
1 reviews | Active since May 2020
18 May 2020, 12:59
bad customer service
Very bad customer service from absa bank. trying to contact them via telephone numbers on internet, but can't get through. send numerous emails. no response. Eventually get hold of them and being given a run around. and now i can't get through to them again.
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Replies (2)0
Replies (2)
Absa's replyOfficial
18 May 2020, 14:21Dear Rinaldi van der westhuizen
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply18 May 2020, 14:21
Official
Dear Rinaldi van der westhuizen
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Rvdw
Rinaldi van der westhuizen's updateReviewer Update
20 May 2020, 12:15Daphne le Grange
Thank you for trying to call me, i am unable to answer during work hours. I have emailed you and asked to contact me after 16:00 please. i tried calling you several times on *** but the number stays engaged or it rings but theres no answer. Please contact me on my work no ***. I really need to resolve this.
Kind regards
Thank you for trying to call me, i am unable to answer during work hours. I have emailed you and asked to contact me after 16:00 please. i tried calling you several times on *** but the number stays engaged or it rings but theres no answer. Please contact me on my work no ***. I really need to resolve this.
Kind regards
Rvdw
Rinaldi van der westhuizen's update20 May 2020, 12:15
Reviewer Update
Daphne le Grange
Thank you for trying to call me, i am unable to answer during work hours. I have emailed you and asked to contact me after 16:00 please. i tried calling you several times on *** but the number stays engaged or it rings but theres no answer. Please contact me on my work no ***. I really need to resolve this.
Kind regards
Thank you for trying to call me, i am unable to answer during work hours. I have emailed you and asked to contact me after 16:00 please. i tried calling you several times on *** but the number stays engaged or it rings but theres no answer. Please contact me on my work no ***. I really need to resolve this.
Kind regards