MV
M V
1 reviews | Active since Mar 2018
08 Feb 2023, 09:34
Bad customer service
Im currently oversees and have been emailing for several months regarding my student loan. I was unable to find an email address and the system does not accept my oversees phone number for a call back.
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Absa's replyOfficial
08 Feb 2023, 10:32Dear Marile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply08 Feb 2023, 10:32
Official
Dear Marile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care