Bad customer Service

Every month ABSA deducts hundreds of thousands to millions from client accounts for banking fees. Walk into a customer service branch, you’ll find one max two co consultants to help 5-20 clients, waiting sometimes over an hour. There is no efficiency or competency in management to alleviate the problem. When you intend visiting a branch for help or a problem - make sure you have nothing else to do for that day. Tyger Valley branch is infamous for this.