ZZ
Zakes Z

1 reviews | Active since Sept 2022

31 May 2023, 12:03

bad customer service

Absa makes it seem like they are doing you a favour when you apply for a loan,,,, they never get back to you and when you call they keep hanging up, surely they don't need business

0
Replies (1)
Absa
Absa's reply31 May 2023, 12:08
Official
Dear Zakes Zondo,

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback.   The reference number for your complaint is C-***7. Kind regards,Group Customer CareBasani Hlungwane