NT
Nailyne T

1 reviews | Active since Dec 2020

17 Dec 2020, 09:06

Bad Customer service

Absa diamond pavilion service really sucks you have to wait so long to be get assisted and finally when u get to the teller she tells you about they just 2 with a attitude there service really really sucks

0
Replies (2)
Absa
Absa's reply17 Dec 2020, 11:00
Official
Dear Nailyne
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 
NT
Nailyne T's update18 Dec 2020, 00:11
Reviewer Update
I really don't have to give my details cause that is a everyday thing the thing is we in a very busy month and most people go to the bank and get that service there why don't u just get more tellers to assist more people that's all now there is only 2 tellers every single day very bad for business and service.