KZ
Kayise Z
1 reviews | Active since Jan 2017
13 Sept 2023, 13:09
Bad Customer Service Bcos of Agents knowledge of Bond Restructuring Process
i informed ABSA Bond Restructuring department that im unable to pay my instalment on 14/08/2023 and up to today i havent received any solution. I want a 6 months monthly fee reduction. i even wrote a request letter for you to understand what is it that im looking for becauseIi get calls from different people telling me different things. Can this be escaleted as i dont know what to do next.
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Kayise Z's updateReviewer Update
14 Sept 2023, 12:48Maybe im the unlucky ABSA customer. There is silence again from Social Media personel Basani and Bond restructuring team. i want this restructuring to be implemented ASAP.
KZ
Kayise Z's update14 Sept 2023, 12:48
Reviewer Update
Maybe im the unlucky ABSA customer. There is silence again from Social Media personel Basani and Bond restructuring team. i want this restructuring to be implemented ASAP.