SM
Sabelo M

1 reviews | Active since Dec 2018

11 Nov 2019, 13:25

Bad customer service.

Absa bank Middelburg mall, Bad customer service. All consultants go have lunch while there is a lot customers waiting to be helped, you sit there for hours and they don’t care whatsoever.

0
Replies (1)
Absa
Absa's reply11 Nov 2019, 14:34
Official
Dear Sabelo
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd