Bad customer service
<p>On 27/05/2016 I did a transaction at Triomf Liquor store to Amount R343 time 13.20.35 sms of transaction came through.</p> <p>At 13.20.38 sms of another transaction came through same amount R343 balance shows that the amount was subtract twice.</p> <p> </p> <p>1/ I went to ABSA on 27/05/2016 (now situated in Campus Sq), reported the incident, the advise me to come back on Tuesday 31/05/2016.</p> <p>2/ I went back on 01/06/2016.They promised to phone me and reverse fault. After spending half an hour in the complaints section.</p> <p>3/ Sms of transactions still on my phone and up today 09/06/2016 nothing has been done from ABSA to resolve matter</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
