NB
Nkhensani B
1 reviews | Active since Jul 2019
15 Jun 2023, 09:39
Bad customer service
I am a handed over to their lawyers with any written communication or call from them. Got a business account with Absa and all of sudden am owing but the is a monthly fee that I pay am moving my business account to a different bank because ABSA has poor communication you ask them to call but still they don’t am very much disappointed and never referencing anyone to them
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Absa's replyOfficial
15 Jun 2023, 10:37Dear Nkhensani Baloyi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply15 Jun 2023, 10:37
Official
Dear Nkhensani Baloyi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw