KS
Keagan S
1 reviews | Active since May 2020
16 May 2020, 13:06
Bad customer service
Deeply disappointed in the poor customer service ABSA has shown me over the past two days. I cannot get a consultant to give me feedback via e-mail, nor am I able to get a hold of one. The issue is a minor one to resolve but I cannot even get them to respond to it.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
18 May 2020, 11:00Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly advise of what kind of assistance were you requesting to be assisted with.
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply18 May 2020, 11:00
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly advise of what kind of assistance were you requesting to be assisted with.
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd