Bad customer service
Please teach your consultant Sibusiso Thwala some good manner and customer services. He doesn't listen to clients and is very ****y.
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Absa's replyOfficial
03 Jun 2020, 11:28Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also require more information of where did you make the call to and what kind of assistance you wanted Sibusiso to assist you with.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also require more information of where did you make the call to and what kind of assistance you wanted Sibusiso to assist you with.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply03 Jun 2020, 11:28
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also require more information of where did you make the call to and what kind of assistance you wanted Sibusiso to assist you with.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
We also require more information of where did you make the call to and what kind of assistance you wanted Sibusiso to assist you with.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd