AZ
Amanda Z

1 reviews | Active since Dec 2016

19 Nov 2025, 19:35

Bad customer service

Im very dissapointed in Absa you cant get hold of them and when you do the agents makes sure they transfer you to hold for more than 30minutes and i just want help its weeks now nobody called me eveb send email nothing.

0
Replies (1)
Absa
Absa's reply20 Nov 2025, 11:47
Official
Dear Amanda  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***6 Kind regards,Group Customer CareVanessa Crowe