BAD CUSTOMER SERVICE

So I app**** for an ABSA credit card which was approved. I then received a call from a guy named Dakalo who wanted to activate my cash back rewards for me. He called, verified my personal details and then abruptly hung up when I said I didn't have my card with me. I was taken aback that he wouldn't even ask to call back at a time convenient for me to activate the rewards. Such horrible customer service. You cant call me, not ask if its the convenient time to talk, not ask upfront if I have my card details with me currently and then hang up when I tell you I dont have my card with me. He didnt even offer to call me back at a convenient time. So disappointing.