mD
migale D
1 reviews | Active since Sept 2021
03 Sept 2021, 13:42
bad customer service
I've bewn fighting with absa to have a payment reverse for over a month now and still i have not been assisted. when i request the reversal thw amount was still not cleared out of my account. then i was informed to contact the authorisations department that led me to the debitcard disputes department but never get feedback or an update like what the hell, is this the level of customer service you guys give to your clients?
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migale D's updateReviewer Update
05 Sept 2021, 09:50This is disgusting. I received an email advising that my money has been processed and is available just to check my account and NOTHING. I called into customer service for them to advise that the money has not even been processed yet.! Who are they taking for a joke!. Disgusting.
mD
migale D's update05 Sept 2021, 09:50
Reviewer Update
This is disgusting. I received an email advising that my money has been processed and is available just to check my account and NOTHING. I called into customer service for them to advise that the money has not even been processed yet.! Who are they taking for a joke!. Disgusting.
mD
migale D's updateReviewer Update
05 Sept 2021, 09:52I've only recently moved over to Absa. And this is the type of customer service I recieved whilst only being with them for 2 months.!
mD
migale D's update05 Sept 2021, 09:52
Reviewer Update
I've only recently moved over to Absa. And this is the type of customer service I recieved whilst only being with them for 2 months.!