Bad customer service
Can someone please phone me? ABSA put my profile on hold because I've failed the identification & verification test (NO ONE KNOWS HOW) seeing that it's my account. I've been on the customer care line for hours and never get a consultant. The sms also stated that ABSA will contact me shortly. That also didn't happen. I need to sort this out ASAP and can't go to the bank because I work till 17:00.
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Absa's replyOfficial
02 Mar 2018, 09:09Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply02 Mar 2018, 09:09
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,