1 reviews | Active since Oct 2017
Bad customer service
On the 3rd Nov 2017, I was at Absa Bank Vereenigeng, between 10h00~11h00. Its the beginning of the month and the queue was long and only 3 tellers were working at customer service. Moreover, one of the tellers, Innocent, stopped to assisting us and assisted what looked like a friend that was standing outside of the queue. She had left her cubicle for over 20mins.
Dear Customer
Thank you for bringing this matter to our attention. May i ask you that in future please register that immediately with the branch manager for immediate corrective measures to be app****. It is unacceptable for staff members to behave in that way.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. May i ask you that in future please register that immediately with the branch manager for immediate corrective measures to be app****. It is unacceptable for staff members to behave in that way.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,