bad customer service

<p>I stood in a Q at inquiries with 10 others, 2 left the line because we stood there for 30 minutes. There was no other absa employee to help out, only after I asked for the book to write our grievance for the bad service did a employee came to our aid. It was the second time I experienced this service at Absa bank, they charge us bank charges to treat us like this. Bad</p>