SM
Solani M
1 reviews | Active since May 2020
17 Mar 2023, 09:28
Bad customer service
My car installment was including the insurance so I app**** for debt counseling, I’m struggling to know whether I can take over the insurance installment or was it included on my debt. I have trying to call no one can give me the exact answer, they keep transferring me to different departments. It’s frustrating
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Absa's replyOfficial
17 Mar 2023, 09:34Dear Solani Mkhabele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Absa's reply17 Mar 2023, 09:34
Official
Dear Solani Mkhabele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw