Item: Absa
Rating: 1
Author: Henry L

Absa's replyOfficial

19 Mar 2021, 09:04

Dear Henry Lewis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care

Best regards,

Absa's reply19 Mar 2021, 09:04

Official

Dear Henry Lewis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care

Best regards,

HL

Henry L's updateReviewer Update

19 Mar 2021, 15:52

7 hours after Absa rep**** and my internet banking is still blocked.

HL

Henry L's update19 Mar 2021, 15:52

Reviewer Update

7 hours after Absa rep**** and my internet banking is still blocked.

Absa's replyOfficial

23 Mar 2021, 08:52

Dear Henry Lewis Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards,Rezona Louw Group Customer Care

Best regards,

Absa's reply23 Mar 2021, 08:52

Official

Dear Henry Lewis Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards,Rezona Louw Group Customer Care

Best regards,

Bad customer care from Absa