TK
Tebogo K
1 reviews | Active since May 2014
05 Mar 2021, 12:24
Bad client service
The Northgate branch service sucks, stood in the queue for 2 hours only one person is working at customer service and the Branch Manager careless about the service. How can a branch operate with 1 rude consultant??? This is pathetic I’m disgusted
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Absa's replyOfficial
05 Mar 2021, 17:06 Dear Tebogo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply05 Mar 2021, 17:06
Official
Dear Tebogo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care