Bad call centre and general service
Swiped at Wimpy , Transaction went off twice,been struggling for a week to get a refund for a transaction that went off twice .
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
10 Oct 2022, 13:05Dear MISS NH VAN NIEKERK
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation.
Please share the amount and the date of the transaction.
Also, use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation.
Please share the amount and the date of the transaction.
Also, use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply10 Oct 2022, 13:05
Official
Dear MISS NH VAN NIEKERK
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation.
Please share the amount and the date of the transaction.
Also, use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation.
Please share the amount and the date of the transaction.
Also, use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
's updateReviewer Update
10 Oct 2022, 14:11Good Day .
I have sent thrue an email ,and i am awaiting theyre outcome , will stay in touch
Thank you for youre reply
I have sent thrue an email ,and i am awaiting theyre outcome , will stay in touch
Thank you for youre reply
's update10 Oct 2022, 14:11
Reviewer Update
Good Day .
I have sent thrue an email ,and i am awaiting theyre outcome , will stay in touch
Thank you for youre reply
I have sent thrue an email ,and i am awaiting theyre outcome , will stay in touch
Thank you for youre reply
Absa's replyOfficial
10 Oct 2022, 22:08Dear MISS NH VAN NIEKERK
Thank you for your response.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for your response.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply10 Oct 2022, 22:08
Official
Dear MISS NH VAN NIEKERK
Thank you for your response.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for your response.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,