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Allen D
1 reviews | Active since Feb 2018
21 Sept 2021, 14:04
Bad Bussiness Banking services
I have been battling with Absa Banks Bussiness Banking devision to FICA my Trust account for over a month now, it's approaching two months since I first made contact with the so called Bussiness Banker. I cannot transact out of my account to pay anyone, it seems either a lack of knowledge or a just no care attitude. I am on the verge of closing my accounts with them. Service is lacking in a bad way..
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Absa's replyOfficial
21 Sept 2021, 16:04Dear Allen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply21 Sept 2021, 16:04
Official
Dear Allen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,