FC
Frik C
1 reviews | Active since Jan 2015
02 Sept 2025, 16:39
Bad behavior of Absa bank
I fill in a grievances report in against Absa, we did it the right but it's already 7 days today that we heard nothing from them?we got the full right to complain after the bad situation which my wife was treated and threatened, where can you take new staff to learn the work, but my wife had to learn them from scratch?my wife was really traumatized, this is really bad i got lots of incidents on my grievances form and want answers?
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Absa's replyOfficial
03 Sept 2025, 12:16Dear Frik Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply03 Sept 2025, 12:16
Official
Dear Frik Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe